Agreement between customer and Cool Japan Travel

References to “us”, “we” and/or “our” in these booking terms and conditions shall mean "Cool Japan Travel" or the other tour company which you applied and having its registered address at 1-17-8 Nishikata, Bunkyo-ku, Tokyo Commissioner of Japan Tourism Agency Registered Travel Agent No. 2-7337

Please read the following terms and conditions carefully. You must not apply to the travel product(s) unless you understand and agree with the following terms and conditions.

If you disagree with our conditions and terms, we will not accept your booking.

We will make reasonable efforts to provide the tour (s) which is described on the tour participation page.

All tour costs are based upon the specified services.
Please refer to the “costs Included” section on the tour participation page and term and condition document for detailed information regarding which services are included in your tour cost.

If you cancel or change the tour for personal reasons after the conclusion of the tour contract, you shall pay cancellation fee. The price of cancellation fee depends when the cancellation or modification notice arrives to us.

Please inform the contract details on our company’s tour conditions and terms document (Japanese language Only)

※We prioritize Japanese texts included automatic translation via internet under the condition.