Cool Japan Travel, Inc.
President & CEO Katsushi Shukuya
KS building 2F, 1-17-8 Nishikata, Bunkyo-ku, Tokyo, Japan
Please confirm the prices on each product page of the website.
Please reserve your tour on the above website.
1.Credit Card Payment
2.Convenience Store Payment
You can see your payment due date via the reservationconfirmation which you received when you booked the tour.
Please confirm your payment due date on the slip ( reservation confirmation).
In most cases, the date will be within 3 days of when you reserved your tour. However, it may change depending on the situation, such as close departure date and promotion tour product.
If you cancel your tour, we will charge a cancellation fee depending on your reservation status.
If you selected non credit card payment (Convenience store payment and others), we request your bank account information for refund of cancellation and modification. In this case, the bank transfer fee will be charged.
If your refund is 440 yen or less, your refund will be 10 yen after deducting the bank transfer fee.
The communication fee such as receiving digital ticket via email may be PAID at customer's expense.