Act on Specified Commercial Transactions

Company Name

Cool Japan Travel, Inc.

Company Name

President & CEO Katsushi Shukuya

Address

KS building 2F, 1-17-8 Nishikata, Bunkyo-ku, Tokyo, Japan

Contact

Phone:050-3852-3527
E-Mail:customer@cooljapan.travel

Website

https://japanwalker.travel/

Sales Price

Please confirm the prices on each product page of the website.

Reservation

Please reserve your tour on the above website.

Payment Terms and Conditions

1.Credit Card Payment
VISA・Master・JCB・AMEX
2.Convenience Store Payment
You can see your payment due date via the reservationconfirmation which you received when you booked the tour.
Please confirm your payment due date on the slip ( reservation confirmation).
In most cases, the date will be within 3 days of when you reserved your tour. However, it may change depending on the situation, such as close departure date and promotion tour product.

Cancellation Policy

If you cancel your tour, we will charge a cancellation fee depending on your reservation status.
If you selected non credit card payment (Convenience store payment and others), we request your bank account information for refund of cancellation and modification. In this case, the bank transfer fee will be charged.
If your refund is 440 yen or less, your refund will be 10 yen after deducting the bank transfer fee.

Shipping Fee and Service Charge

The communication fee such as receiving digital ticket via email may be PAID at customer's expense.